Service User and Carer Access
- Institute for Research and Innovation in Social Services (IRISS) (2004) Involving Users and Carers in Social Work Education Practice Audit (Podcast interview with Maggie Gee, Integrated Assessment Project Manager of ‘Involving Service Users and Carers in Social Work Education.
- Learning and Teaching Scotland. Core Skills on-line resources. These resources support five core skills of Working with Others, Communication, Numeracy, Problem Solving and Information Technology from Access 3 to Higher. Each is available in online interactive format, as downloadable flexible learning materials and as a content package for use in a college virtual learning environment. http://www.ltscotland.org.uk/nq/coreskills/index.asp
- NHS Education for Scotland Values Based Practice. Involving service users and carers. SCQF Level 8 Module 3. The module looks at both service user and carer involvement in mental health services. It recognises that the needs of the two groups may differ, but that there is also much similarity between them. Each group wants a mental health service that is modern, up to date, well resourced and staffed by hopeful workers who listen and respond to their needs.
- Scottish Consortium of Learning Disability. (2009). Effective Engagement in Social Work Education Good Practice Shared and Lessons Learned. This Guide is a tool to support the effective engagement of people who use services and carers in social work education. It is evidence-based and applicable to educators working in the social care field and beyond including health, early years and childcare.
- Scottish Consortium of Learning Disability. Citizen Leadership Citizen Leadership Training Course ‘Preparing for Change’.
Course material is available online. The main aims of this course are:
- to explain the Principles and Standards of Citizen Leadership
- to develop the leadership skills of people who use services and their families
- to help create a service culture where Citizen Leadership can thrive.
- Scottish Institute for Excellence in Social Work Education. (2004). Integrated Assessment: Involvement of Service Users and Carers Practice Audit Social Work (Maggie Gee)
- Social Care Institute for Excellence (SCIE) Skills for Care, The General Social Care Council and The Commission for Social Care Inspection. Eight Principles for involving service users and carers in the design, development and delivery of services. The purpose of this leaflet is to make sure that organisations share the same eight identified principles for involving service users and carers.
- Social Care Institute of Excellence SCIE Guide 4: Involving service users and carers in social work education by Enid Levin. Published March 2004. This guide focuses on how service users, carers and providers of social work education and training can work together on the social work degree. It covers the principles, practicalities and range of approaches to building and sustaining these partnerships.
- Scottish Government. 2009. Helping you meet the cost of learning for disabled students 2009 – 2010 (p.11). This guide gives an overview of the funding available from August 2009 for disabled learners and is useful to practitioners giving advice to others. The booklet uses the term ‘disabled learners’ to refer to learners with a wide range of impairments such as those who have sensory impairments, physical impairments, mental health difficulties, dyslexia, autistic spectrum disorders, epilepsy, diabetes, etc.
- Shared Learning Group on-line resource User Involvement in Voluntary Organisations. This site provides a selection of resources that maybe useful in thinking about user involvement. They have only listed publications that you can access for free via the web.
- Scottish Qualifications Authority (SQA). Care Scotland Provides information about SQA awards and qualifications in Childhood Practice, Health, Social Care and Community Justice.
- Scottish Social Services Council. The Recognition of Prior Informal Learning (RPL): Guidance and Resources for Mentors and Learners is for mentors, learners, education providers and employers and can help support workers through assessments towards recognised qualifications.
- Social Work Education Participation (SWEP). This website has been developed by an alliance of the Social Care Institute for Excellence (SCIE), Shaping Our Lives, the University of Sussex and a steering group of service users and carers. It is for service users, carers, staff of higher education institutions, practice educators, students and all organisations and individuals who want to ensure that user and carer involvement in social work education is of a consistently high standard.
- Kolb's learning styles with links to other related resources. On-line resource. http://www.businessballs.com/kolblearningstyles.htm